AT A GLANCE
Kick start your career in tourism with this entry-level course that will qualify you to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.
- Museum Attendant
- Tour Operator Office Assistant
- Retail Assistant (Tourist Attraction)
- Ride Attendant
- Study at School
- Duration: Up to 12 Months
- Choosing to study a course while at school is a great way to get a vocational qualification while you’re still in high school. You may also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
- Australasian College of Technical Education’s at School programs gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment.
- Speak to your VET Coordinator today about what VET in Schools (VETiS) programs are running at your school.
- For eligible students that meet the Queensland state funding requirements for VETiS funding this course will be Fee Free.
- Non-funded students will be charged a fee for service cost.
- For more information on the VETIS program please click here
- Duration: Up to 12 Months
- For this course you must be employed or gaining full time or part time (Min 15 hrs per week) employment to enrol as an apprentice or trainee with Australasian College of Technical Education.
- If you are in years 10, 11 or 12 you may be able to enrol as a school-based trainee (SAT), please discuss with your schools VET Coordinator.
- Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
- Non-funded apprentices and trainees will be charged a fee for service cost as listed below.
- Speak to your employer or VET Coordinator about choosing Australasian College of Technical Education as your Supervising Registered Training Organisation (SRTO) or contact one of our friendly training consultants to discuss your training needs further.
- Hervey Bay
Start your career in tourism with this entry-level course. This course will qualify you to work across a number of strong-growth industries such as tourism, business and events.
You will gain the knowledge to undertake routine tasks in using business technology, source and use information on the tourism and travel industry, communicate and work effectively, interact with customers, and understanding cultural sensitivity.
Successful completion of this course will qualify you to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator. It will also give you the foundation knowledge to undertake further studies in either tourism, events, or business.
UNITS & PAYMENT OPTIONS
The successful achievement of this qualification requires you to complete all 11 Units (4 core and 7 elective units).
Course Training Plan
|Unit Code||Unit Name|
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITXCOM001||Source and present information|
|SITXCCS001||Provide customer information and assistance|
|BSBCMM201||Communicate in the workplace|
|BSBWOR203||Work effectively with others|
|BSBSUS201||Participate in environmentally sustainable work practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB002||Provide responsible service of alcohol|
Available Enrolment Options
UP FRONT PAYMENT
This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession. Any upfront fee that exceeds $1500 a payment plan will apply.
If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.
For further information relating to Australasian College of Technical Education’s fees and charges and refund policies, please visit our Policies and Procedures page.
There are no formal entry requirements for this course.
As part of the selection criteria for this program it is highly recommended that students:
- be in years 10, 11 or 12
- have basic English skills (written and verbal communication)
- you must be enrolled, have regular attendance and remain in school for the duration of the program
- to study an apprenticeship or traineeship program you must be indentured as an apprentice or trainee with your employer
- employers need to be able to provide the necessary human and physical resources to qualify for an apprentice
It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Australasian College of Technical Education, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Australasian College of Technical Education as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake. In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Australasian College of Technical Education when you enrol.
You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
STUDENT SUPPORT SERVICES
Everyone’s journey is different and sometimes you need some extra support. We’re here to help.
Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.
You will be supported in your learning in the following ways:
- Answering queries about assignment questions by phone, email or face to face;
- Explaining assessment processes;
- Arranging contact with a trainer, via telephone or visit;
- Monthly status reports keeping you up to date on your progress;
- Making appropriate arrangements for students with disabilities;
- Organising assignments to be assessed in a timely manner; and
- Advising students of their results and any further required study or assessment.
Talk to our friendly Student Support Services team – 1800 029 466 – firstname.lastname@example.org/healthtraining.com.au or contact us online
HOW TO APPLY
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.
APPLY NOW or contact a training consultant on 1800 114 419 to get started!
All information was accurate at time of publication, however Australasian College of Technical Education’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.