AT A GLANCE
Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.
JOB PROSPECTS
- Bar Attendant
- Cafe Attendant
- Catering Assistant
- Food and Beverage Attendant
- Front Office Assistant
- Porter
- Room Attendant
COURSE OUTCOME
STUDY OPTIONS
- Study at School
- Duration: Up to 12 Months
- Choosing to study a course while at school is a great way to get a vocational qualification while you’re still in high school. You may also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
- Australasian College of Technical Education’s at School programs gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment.
- Speak to your VET Coordinator today about what VET in Schools (VETiS) programs are running at your school.
- For eligible students that meet the Queensland state funding requirements for VETiS funding this course will be Fee Free.
- Non-funded students will be charged a fee for service cost.
- For more information on the VETIS program please click here
- Traineeship
- Duration: Up to 12 Months
- For this course you must be employed or gaining full time or part time (Min 15 hrs per week) employment to enrol as an apprentice or trainee with Australasian College of Technical Education.
- If you are in years 10, 11 or 12 you may be able to enrol as a school-based trainee (SAT), please discuss with your schools VET Coordinator.
- Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
- Non-funded apprentices and trainees will be charged a fee for service cost as listed below.
- Speak to your employer or VET Coordinator about choosing Australasian College of Technical Education as your Supervising Registered Training Organisation (SRTO) or contact one of our friendly training consultants to discuss your training needs further.
STUDY LOCATIONS
- Milton
- Mackay
- Hervey Bay
COURSE OVERVIEW
Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.
According to the Australian Government’s Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.
This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.
Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position.
UNITS & PAYMENT OPTIONS
The successful achievement of this qualification requires you to complete all 12 Units (6 core and 6 elective units). You will also be required to undertake 12 complete shifts of vocational placement in an approved setting.
CERTIFICATE II IN HOSPITALITY
Course Training Plan
| Unit Code | Unit Name |
|---|---|
| SITXCCS003 | Interact with customers |
| SITHIND003 | Use hospitality skills effectively |
| BSBWOR203 | Work effectively with others |
| SITHIND002 | Source and use information on the hospitality industry |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
| SITXFSA001 | Use hygienic practices for food safety |
| BSBCMM201 | Communicate in the workplace |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| SITXCOM001 | Source and present information |
| CPPCLO2009A | Clean glass surfaces |
| SITHFAB002 | Provide responsible service of alcohol |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHIND001 | Use hygienic practice for hospitality service |
| SITHFAB002 | Provide responsible service of alcohol |
| SITXWHS001 | Participate in safe work practices |
| SITHIND003 | Use hospitality skills effectively |
| SITXCCS003 | Interact with customers |
| SITXFIN001 | Process financial transactions |
| SITHFAB005 | Prepare and serve espresso coffee |
| SITHFAB004 | Prepare and serve non-alcoholic beverages |
| BSBWOR203 | Work effectively with others |
| SITXCOM002 | Show social and cultural sensitivity |
| SITHIND002 | Source and use information on the hospitality industry |
| SITXWHS001 | Participate in safe work practices |
| HLTINFCOV001 | Comply with infection prevention and control policies and procedures |
| SITHIND001 | Use hygienic practice for hospitality service |
| SITHACS003 | Prepare rooms for guests |
| BSBWOR203 | Work effectively with others |
| SITHIND003 | Use hospitality skills effectively |
| SITXCCS003 | Interact with customers |
| SITXCOM002 | Show social and cultural sensitivity |
| SITHFAB002 | Provide responsible service of alcohol |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| CPPCLO3035 | Maintain cleaning storage areas |
| SITHIND002 | Source and use information on the hospitality industry |
Available Enrolment Options
| Full fee payment of $1,792.00 | You can Enrol Online now or Contact us for more enrolment options |
UP FRONT PAYMENT
This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession. Any upfront fee that exceeds $1500 a payment plan will apply.
PAYMENT PLAN
If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.
For further information relating to Australasian College of Technical Education’s fees and charges and refund policies, please visit our Policies and Procedures page.
IMPORTANT INFORMATION
ENTRY REQUIREMENTS
There are no formal entry requirements for this course.
SELECTION CRITERIA
As part of the selection criteria for this program it is highly recommended that students:
- be in years 10, 11 or 12
- have basic English skills (written and verbal communication)
- you must be enrolled, have regular attendance and remain in school for the duration of the program
- to study an apprenticeship or traineeship program you must be indentured as an apprentice or trainee with your employer
- employers need to be able to provide the necessary human and physical resources to qualify for an apprentice
PLACEMENT
If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. Australasian College of Technical Education may be able to assist in arranging suitable placements.
Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete a minimum of 12 complete shifts of placement to satisfy this component of your qualification.
You will be responsible for any costs associated with meeting these placement requirements, which may include travel and/or accommodation costs.
RESOURCES REQUIRED
It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.
ASSESSMENT METHODS
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Australasian College of Technical Education, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
CREDIT TRANSFERS
CREDIT TRANSFER
Australasian College of Technical Education as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake. In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Australasian College of Technical Education when you enrol.
You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
STUDENT SUPPORT SERVICES
Everyone’s journey is different and sometimes you need some extra support. We’re here to help.
Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.
You will be supported in your learning in the following ways:
- Answering queries about assignment questions by phone, email or face to face;
- Explaining assessment processes;
- Arranging contact with a trainer, via telephone or visit;
- Monthly status reports keeping you up to date on your progress;
- Making appropriate arrangements for students with disabilities;
- Organising assignments to be assessed in a timely manner; and
- Advising students of their results and any further required study or assessment.
Talk to our friendly Student Support Services team – 1800 029 466 – info@acte.com.au/healthtraining.com.au or contact us online
HOW TO APPLY
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.
APPLY NOW or contact a training consultant on 1800 114 419 to get started!
Disclaimer
All information was accurate at time of publication, however Australasian College of Technical Education’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.