Certificate II in Business – BSB20115

AT A GLANCE

Embark upon a career in administration with this course offering foundation skills in business, that will give you the ability to work as an office assistant or continue on with further study.

JOB PROSPECTS

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

COURSE OUTCOME

STUDY OPTIONS

  • Traineeship
    • Duration:  Up to 12 Months
    • For this course you must be employed or gaining full time or part time (Min 15 hrs per week) employment to enrol as an apprentice or trainee with Australasian College of Technical Education.
    • If you are in years 10, 11 or 12 you may be able to enrol as a school-based trainee (SAT), please discuss with your schools VET Coordinator.
    • Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
    • Non-funded apprentices and trainees will be charged a fee for service cost as listed below. 
    • Speak to your employer or VET Coordinator about choosing Australasian College of Technical Education as your Supervising Registered Training Organisation (SRTO) or contact one of our friendly training consultants to discuss your training needs further.

STUDY LOCATIONS

  • Milton
  • Mackay
  • Hervey Bay

COURSE OVERVIEW

Break ground with this foundation-level program that will give you the basic knowledge needed to undertake routine tasks in an office administration role.

Gain basic knowledge and entry-level skills in business administration to seek employment as an office assistant. You will study units that cover basic knowledge of the foundations of customer service, workplace communication, working with others, or mail handling.

Successful completion of this course allows you to seek further training at higher certificate or diploma levels as well as giving you the ability to seek employment as an office assistant.

UNITS & PAYMENT OPTIONS

The successful achievement of this qualification requires you to complete all 12 Units (1 core and 11 elective units).  

CERTIFICATE II IN BUSINESS

Course Training Plan

Unit CodeUnit Name
BSBWHS201Contribute to health and safety of self and others
BSBCMM201Communicate in the workplace
BSBCUS201Deliver a service to customers
BSBINM201Process and maintain workplace information
BSBINM202Handle mail
BSBITU211Produce digital text documents
BSBITU212Create and use spreadsheets
BSBITU213Use digital technologies to communicate remotely
BSBSUS201Participate in environmentally sustainable work practices
BSBWOR203Work effectively with others
BSBWOR204Use business technology
BSBWOR202Organise and complete daily work activities

Available Enrolment Options

Full fee payment of $1,384.00You can Enrol Online now or Contact us for more enrolment options
The Queensland User Choice program is a publicly funded contribution towards the total cost of training and assessment for eligible Queensland apprentices and trainees. The user choice program provides apprentices, trainees and their employers the flexibility to select a preferred registered training organisation from a list of pre-qualified suppliers to meet their specific needs. Australasian College of Technical Education is a pre- qualified supplier and can assist you with your inquiries and training needs.Note Whilst the funding is provided by the Queensland Government it does not cover the full cost of the training as RTO’s are required to levy a student contribution fee. If you want more detail, contact Australasian College of Technical Education. You can also check if you are eligible for funding for using the following link Check your eligibility.This course may be eligible for this funding. Contact us for more information

UP FRONT PAYMENT

This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1500 a payment plan will apply.

PAYMENT PLAN

If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.

For further information relating to Australasian College of Technical Education’s fees and charges and refund policies, please visit our Policies and Procedures page.

IMPORTANT INFORMATION

ENTRY REQUIREMENTS

There are no formal entry requirements for this course.

SELECTION CRITERIA

As part of the selection criteria for this program it is highly recommended that students:

  • have basic English skills (written and verbal communication).

RESOURCES REQUIRED

It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. 

ASSESSMENT METHODS

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Australasian College of Technical Education, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

CREDIT TRANSFERS & PATHWAYS

CREDIT TRANSFER

Australasian College of Technical Education as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.  In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Australasian College of Technical Education when you enrol.

You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

STUDENT SUPPORT SERVICES

Everyone’s journey is different and sometimes you need some extra support. We’re here to help. 

Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.

You will be supported in your learning in the following ways:

  • Answering queries about assignment questions by phone, email or face to face;
  • Explaining assessment processes;
  • Arranging contact with a trainer, via telephone or visit;
  • Monthly status reports keeping you up to date on your progress;
  • Making appropriate arrangements for students with disabilities;
  • Organising assignments to be assessed in a timely manner; and
  • Advising students of their results and any further required study or assessment.

Talk to our friendly Student Support Services team – 1800 029 466 – info@acte.com.au/healthtraining.com.au or contact us online

HOW TO APPLY

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.

 APPLY NOW or contact a training consultant on 1800 114 419 to get started!

Disclaimer

All information was accurate at time of publication, however Australasian College of Technical Education’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Why back your future with ACTE

WE KNOW MODERN INDUSTRY

"The team at ACTE know modern industry because that’s where they have come from. Our courses are carefully developed in consultation with industry stakeholders and selected for relevance in the workplace. That means that our learners are trained in areas they need and what employers are looking for".

WE KNOW TRAINING

ACTE trainers know training because they are experts in their field.

With recent industry experience, learners can be assured that ACTE trainers know the course content because they have practiced what they teach.

They’re also a helpful and approachable bunch … so there’s that, too.

WE KNOW MODERN DELIVERY

With exceptional student and industry networks, ACTE shapes the delivery of course work to meet the needs of a modern learner.

That means a modern, approach to student communication and resource access so your coursework is at your fingertips and ready to go when you are.

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Intake dates are not a restriction at ACTE.

We’ve tailored our course delivery to suit the diverse needs of the modern learner. That means you start studying when you need to.

Detail oriented? So are we. Our comprehensive Course Brochures will help you to make an informed decision about your commitment to backing your future by studying with ACTE.

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WANT TO KNOW MORE?

If you’re ready to take the next step of your learning journey or need to know more information before you proceed. Please contact us for a personalised approach to your enquiry.

07 3463 1333

For all enquiries

enquiries@acte.com.au

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